SOFA – Volunteer Sales & Customer Service Assistant


  • Hours of work

    Various Hours Available

  • Contract


Looking for real work experience in a friendly environment where you can develop skills? Suppliers of Furniture and Appliances (SOFA) are looking for volunteers Sales & Customer Service Assistants.

Main duties:

  • Greet customers in a friendly and non-judgmental way and assist them in choosing furniture and other items
  • Receive cash and debit/credit card payments for furniture and complete associated paperwork
  • Book donations and deliveries in accordance with SOFA’s systems and procedures
  • Answer telephone enquiries and deal with these according to SOFA procedures
  • Participate in any training required by project especially Health and Safety

Practical considerations:

From Loughborough railway station head towards the town centre over the canal bridge along Nottingham Road. SOFA is located on the right, on the corner of Clarence Street.

From Loughborough town centre walk towards Derby Road. Turn right onto Derby Road and then turn left onto Nottingham Road. Follow Nottingham Road down until you reach Sofa on the left, on the corner of Clarence Street.

If you are interested in this role, please get in touch with SOFA via email on or call 01509 262557

Find out more here